A new employee survey for better engagement
Pernod Ricard provides a purposeful and inclusive culture of conviviality for more than 19,000 employees around the world. As being an outstanding place to work is a key action plan of the Transform & Accelerate strategy, the Group has overhauled its employee feedback survey, I Say 2.0, to develop enhanced insights, increase employee engagement, turn feedback into faster action more regularly and drive positive change at both the global and affiliate levels.
Making a good thing better
Pernod Ricard is committed to improving the employee experience, and its employee feedback survey, I Say, is an incredibly important tool for measuring not only employees’ level of engagement, but also their understanding of Pernod Ricard’s strategy and values. But to ensure that the Group’s convivial culture is maintained and expanded, an updated survey that gathered more detailed information, more often, was needed.
Unlocking the magic
Launched in September 2021, I Say 2.0 strengthens and grows our global convivial culture. As part of the digital transformation taking place at every level of the Group, I Say 2.0 has been designed to be more focused, digital, timely and efficient than its predecessor. To keep a finger on the pulse, the survey will now be annual instead of once every two years. The survey is fully anonymous and GDPR compliant, and employees are free to share their feedback in confidential detail. With a record response rate of 86% and over 15,000 additional comments, the inaugural I Say 2.0 survey showed high levels of engagement and commitment to the Group’s future. The collective success of the Group depends on employees maintaining high levels of performance and contributing to its convivial culture. Initiatives like I Say build stronger links between employees and the Group’s future performance. While conviviality is a state of mind, that doesn’t mean its impact cannot be measured. The survey is now more agile, leveraging data and empowering managers to quickly design action plans at both the global and affiliate levels.
“Once again, I Say has shown our high level of employee engagement, with the highest ever participation rate. One area of focus identified by employees was well-being - not surprising after more than two years of disruption provoked by the pandemic. In response, we launched a global pulse survey specific to well-being, which we will continue to monitor on a biannual basis. I Say 2.0 is now much more agile than its predecessor. It gives us the tools to gather information quickly and efficiently, so that we can put action plans in place to strengthen our convivial culture and the employee experience.”
Cédric Ramat,EVP, Human Resources at Pernod Ricard