" Our employees’ entrepreneurship has been remarkable. The team sharpened its competitive edge after Covid‑19  hit by quickly pivoting to leverage opportunities  in off-premises, e-commerce and cocktails to go. They demonstrated that same agility – as well as a sense of purpose and our convivial culture – by supporting local communities during these troubled times. From producing hand sanitiser to supporting out-of-work bartenders  and making a donation of more than $1 million to support the Black Lives Matter movement, the team’s efforts are totally in line with the Group’s values and focus  on sustainability and responsibility.

Leadership in a crisis is all about seeing the short-term  need and finding solutions that also help build solidarity  and strengthen communities over the long term.  I celebrate our employees’ willingness to embrace  ideas from a newcomer, as well as their resilience  and commitment. "