Naturally committed 

Two years ago we launched our strategic plan ‘Transform & Accelerate’ with a clear goal: transform our organisation and our ways of working to accelerate our growth. With a focus on mutualisation, prioritisation, simplification, our Group is ever more agile and gaining in operational efficiency. These changes have proven to be essential in the face of the crisis that came with the Covid-19 pandemic and even more so to prepare the Group’s future in this new world. It’s an ambitious and challenging plan which will help build an ecosystem that is both responsible and profitable for all our stakeholders.

We are doing this thanks to you: investors, shareholders, employees, customers, partners, all our stakeholders at the heart of ‘Transform & Accelerate’. We have faced this exceptional year together, and it is with you that we will shape the conviviality of tomorrow, which the world needs more than ever. Thank you for your support.

This is the story, your story, that we have set out to tell throughout this year’s integrated annual report.